Ripoff Alert: OZ Fitness in Spokane, Washington
June 26th, 2009OZ Fitness in Spokane, Washington sold me two long-term membership to a 24 hour gym, then cut the hours of the gym by a third, eliminating the very reason I bought the expensive memberships. I asked for a refund. They refused. They claim that their form contract language allows them to do whatever they want, with impunity. I disagree.
Besides it being grossly unethical for OZ Fitness to sell a service, collect payment for that service, then cancel the service without providing even partial refunds, the language of their form contract does not in fact allow them to do that. It might allow them to cancel an occasional yoga class, take a piece of equipment offline for repairs or slightly adjust pool hours, but it certainly does not allow them to wipe out vast amounts of services they have sold in advance.
Even if OZ Fitness’ little adhesion contract did say that, I don’t think it would be enforceable. If it was, under OZ Fitness’ theory, they could sell 24-hour gym memberships, then after collecting payments announce that OZ Fitness will be open for only two minutes a day once a year, give no refunds yet suffer no consequences. That sounds more like fraud than a “contract.”
Besides publicizing OZ Fitness’ atrocious behavior, I am going to sue them. Interested parties, including aggressive plaintiff’s attorneys wishing to bring a class action, feel free to be in touch. Others, I suggest you stay away from OZ Fitness, unless you are willing to give OZ Fitness money for services they feel no obligation to provide.
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Update:
Created website to inform public about this merchant’s behavior. See Avoid OZ Fitness!
June 28th, 2009 at 3:31 pm
[...] Walter Hutchens wrote an interesting post today onWalter Hutchens' Blog » Ripoff Alert: OZ <b>Fitness</b> in Spokane <b>…</b>Here’s a quick excerpt [...]